Academics have traditionally been somewhat suspicious of the hugely popular online encyclopedia Wikipedia as a credible source of scholarly information. They are concerned about the validity and reliability of the information presented, and the fact that entries are open to editing by any comer. Few academics thus far have contributed to Wikipedia as content generators or editors, although they admit to using it regularly, and they know that their students constantly refer to it.
Given that Wikipedia is now the most visited online reference work, surely it is time that more academics played a role in shaping its content? It should be noted that Wikipedia has changed in its approach to content generation over the years. A sophisticated quality control process is now in place by which entries are created, accepted and edited. Wikipedia entries must now be correctly referenced with credible and reputable sources. Although the entries do not have contributors’ names directly appended, it is easy to see who has contributed by clicking on the ‘edit’ button, as well as to view details of the edits they have made.
An increasing number of libraries, art galleries, archives and museums are using the ‘Wikipedian in Residence’ idea to promote their holdings. Under this scheme, a person experienced in editing and creating Wikipedia entries spends a period of time (several weeks or more) at the institution to train staff members in the art. Institutions that have taken advantage of this scheme include the august British Museum, the Palace of Versailles, the Museu Picasso, the Smithsonian Institution, and here in Australia, the State Library of New South Wales.
This seems to me to be a good idea for universities to adopt. If students and academics are regularly using Wikipedia, then they should also learn about how to contribute to the body of knowledge in this platform. For academics, this means that rather than simply sitting back and letting others create content on a topic in which they may be particularly expert, they can take an active approach and shape the content themselves. The entry can be revised and added to at any time, making it responsive to changes in the field about which one is writing.
Those academics who have worked on entries are often positive about the experience. One, Martin Poulter, argues that writing for Wikipedia has taught him how to write about academic subjects in an accessible manner. He gives examples of using Wikipedia writing for students as a means of allowing them to engage in online publication, and notes that Wikipedia entries often shape public debate because they are so widely consulted. He sees Wikipedia as an ‘online community for researchers, educators and students to take part in’.
I have created my own Wikipedia entry on the topic of digital sociology. This entry is now the first hyperlink to appear when the term ‘digital sociology’ is input in a search engine. It was not a particularly onerous task, once I had become familiar with the protocol.
Wikipedia provides clear outlines for how to create and edit entries. Nonetheless, providing training programs for academics by those experienced in creating Wikipedia content would make the process far easier. Some academics have held Wikipedia ‘hack days’ or ‘editathons’, gathering together to work on entries as a group. In the UK the organisation Wikimedia UK offers assistance for such training and events.
Engaging in Wikipedia content creation or editing can be a form of political resistance to marginalisation. Women contributors are far in the minority in Wikipedia, as are entries about high achieving women, and it has been contended that existing entries about women are deleted or severely edited disproportionately compared to those about men. There is clearly a ‘politics of Wikipedia’ involving the same types of marginalisation of and discrimination against less powerful social groups that occurs in other areas of social life, despite the platform’s rhetoric about open collaboration and democratic participation. Some feminist academics have taken up the gauntlet to redress this imbalance, organising mass editing days as part of the ‘Storming Wikipedia’ project, in which female students and academics work together to create entries about influential women.
Participation in the dynamic forum that is Wikipedia, therefore, can take many forms. As an academic (or student) one can engage in active content creation as part of shaping the public discourses on one’s chosen topic. Social researchers can also use the platform as a source of research data, investigating the ways in which knowledge is created and contested as part of the process of Wikipedia content creation and editing, the types of content that shape Wikipedia entries or how people respond to Wikipedia as a source of information. Surprising little critical social research thus far has been conducted on Wikipedia — there seems great scope for further investigation. More radically, contributing to Wikipedia can constitute a resistant political act.